Steve Lee, Founder and President
In the wee hours of December 21, 2019, the residents of the Alpine Motel Apartments woke up to the thick curls of black smoke swirling inside the building. As the blaze took over the building, many people yanked on the pull stations to activate the fire alarm, but their efforts were to no avail. As the headlines put it the next day, a thick “ball of fire” engulfed this 42-unit building near Las Vegas Boulevard North, claiming six lives, leaving 13 injured and dozens of people without a home. Evidently, the building’s inadequate fire protection system was the primary cause behind the harrowing incident. Not just that, investigators later found that the rear exit door was bolted from outside, in addition to other fire code violations, including insufficient smoke detectors and a sprinkler system.
According to the United States Fire Administration, the Alpine Motel Apartments fire incident is one among thousands of similar accidents that occur across the country. From small single-owner houses to multi-unit apartments, Americans witness an estimated average of 172,900 home structure fires every year, causing 550 civilian deaths, 4,820 civilian injuries, and over $2.4 billion in direct property damages. There is no denying that a huge percentage of these causalities and damages are either due to poorly managed fire protection systems or not having one in place. Be it a small home, a multi-unit high rise, or an industrial facility, it’s necessary to maintain robust fire protection systems to ensure the safety and protection of lives and property.
Enter Radix Fire Protection.
Established in 2002, Radix Fire Protection is a leading fire protection company that specializes in providing fire protection products and services to a broad range of customers. The firm offers a full array of reliable and robust services—from design to installation, testing, inspection, and maintenance of fire sprinkler systems, fire alarm systems, and kitchen suppression systems—at a competitive price point. “We’ve always been driven by a passion to save lives and property by reinforcing buildings’ foundation with fire protection systems,” says Steve Lee, the Founder and President of Radix Fire Protection.
Today, Radix is one of the few companies in the U.S. that holds all necessary resources and in-house capabilities to meet the fire protection requirements of a variety of buildings. The company serves as a partner of choice for several business owners and property managers, primarily in Southern California, fulfilling their complex and varying fire protection needs.
Reinforcing the “Foundation” of Buildings
Radix Fire Protection excels at executing all functions in-house, unlike a typical fire protection firm that relies on external talent or third-party companies to perform various operations.
At Radix Fire Protection, we always under-promise and over-deliver
The company has a complete in-house team of designers who uses advanced technologies and software, including CAD, to evaluate client requirements and design the systems. Radix also has a dedicated construction department comprising experienced professionals with the latest tools to meet the demand for installing fire protection systems. Not only does this help the company develop industry-best fire protection models but also stay flexible, agile, and responsive to clients’ varying needs.
With the perfect mix of capabilities, Radix Fire Protection designs and installs various types of fire sprinkler systems and related systems, including pumps and underground fire lines, UL-certified fire alarm systems, and kitchen suppression systems. Radix is also a specialist in delivering many different types of special hazard systems such as FM-200 system with pre-action systems for data centers and museums where they have expensive storage as well as foam firefighting system for various military purposes. The tenant improvement project is another area that Radix excels at, assisting clients in bringing their new properties up to code.
Radix Fire Protection also offers a comprehensive suite of post-implementation services to its clients. This includes preventive maintenance, repair, and inspection services, helping prolong the life of fire equipment, protect warranties, and prevent unexpected breakdowns. “Our portfolio also includes powerful monitoring services, where we monitor our clients’ fire alarm systems 24/7,” adds Lee.
Inscribing the ‘Radix’ Signature
What gives Radix Fire Protection an edge over the competition is its dedication to customer success. As Lee mentions, “Our resources and efforts are always directed towards understanding clients’ needs and fulfilling them on time and budget without compromising on the quality.” Having hands-on experience in managing a multitude of fire protection systems, the company is agile enough to complete any projects, irrespective of their size, nature, and complexity. In fact, a vast majority of its clients approach Radix Fire Protection to execute projects with quick turnaround times or install special hazard systems that other fire protection firms often fail to do.
Another aspect that helps Radix Fire Protection excel in the market is its ability to do the right thing the first time, one of its team’s core values.This enables the company to be agile on the field by eliminating the need for redoing the procedures and reducing the overall time spent on the project.“At Radix Fire Protection, we always under-promise and over-deliver,” adds Lee. Not just that, by adopting a ‘trust but verify’ culture with its ecosystem, the company enfolds a collaborative work environment where everyone will trust and constantly verify each other’s work for accuracy.
This helps the company ensure high levels of precision in its business operations while delivering best-in-class services to clients.
"We've always been driven by our passion to save lives and property by reinforcing buildings' foundation with fire protection systems"
Performance in the Real World
Being in the business for almost two decades now, Radix Fire Protection has garnered a broad customer base that encompasses several small single-family homes to high rises, military buildings, and warehouses. Lee recalls their collaboration with the Source, a shopping center in Buena Park that was looking forward to completing their project on time and within budget. Though a leading national company initially handled the project, they could not meet the client’s requirement in terms of quick turnaround time, primarily due to their inability to understand the client’s needs upfront. The company was searching for a reliable partner who could complete the project on schedule without compromising the quality. This is where Radix Fire Protection came in and took over the part of the whole project.
" We've " always been driven by our passion to save lives and property by reinforcing buildings' foundation with fire protection systems
Radix leveraged its in-house capabilities and dedicated workforce to successfully complete the project within a week, which usually takes over a month. As a mid-sized, nimble organization, Radix was able to meet the demands in an agile fashion. Being impressed with the work, Radix Fire Protection was assigned the responsibility to handle the entire project, which marked the beginning of a long-term partnership. Even after five years, the Source still serves as one of the prominent clients of Radix Fire Protection. “Our dedication towards clients’ success can be evaluated by the number of recurring customers we have. More than 70 percent of our client base is with us since our inception,” says Lee.
Aspiring a Safe Future
Such success stories stem from Radix Fire Protection’s prowess in providing clients with the best fire protection systems, ensuring a safe place to live and work. The company is now strategizing plans to enhance its service portfolio by adding more capabilities. From a geographical expansion point, Radix Fire Protection is establishing its physical presence in San Diego and then San Jose a few months down the line, in addition to offices in Los Angeles and Orange County.
“We strive every day to bring the best possible fire protection systems and experience for our clients’ convenience and peace of mind,” concludes Lee.